Liability disclaimer for RoyalHolidays.eu
Bron: Gelicenseerd door Royal Vakanties
Royal Traffics (RAWe B.V., Chamber of Commerce: 61389951, The Netherlands) grants you access to RoyalHolidays.eu and invites you to book what is being offered.
RoyalHolidays.eu is a cooperation between Royal Traffics (RT) and Travel Agency Poot, which supports you as much as possible when booking a trip. Travel Agency Poot is an agent for many German tour operators.
Responsibility of the tour operator
The operators are responsible for providing the correct information and for the execution and quality of the trip. The legally binding hotel description in German is provided by the tour operator, who has the right to change it.
Time limited offers
All offers from the tour operator are valid for a limited time only. Current airfares may cause a price adjustment and selected offers may be sold out.
Descriptions, photos, résumés and testimonials
All listings on RoyalHolidays.eu, including photographs, drawings, descriptions and summaries of hotels, give a general impression of the destination and/or accommodation. Although carefully compiled, it is not legally binding. RT is not responsible for any differing (current) situations at the location. Your feedback to email@example.com will be greatly appreciated and used to optimise the content of the website.
RT is not liable for any references (hyperlinks) to other websites or services of third parties contained on the RoyalHolidays.eu site.
The intellectual property rights of all offers and the associated rights are held by RT and its licensors. Reproduction, distribution and any use of these listings is prohibited without the prior written consent of RT, unless otherwise stated in specific agreements.
Bron: Gelicenseerd door Royal Vakanties
Royal Traffics (RAWe B.V., Chamber of Commerce: 61389951, The Netherlands), hereinafter referred to as RT, respects the privacy of its visitors and ensures that personal information is treated confidentially.
SSL security (HTTPS)
You can recognise a secure connection by the fact that a web address starts with https: // and by the padlock at the bottom of the window or next to the address bar. RoyalHolidays.eu is protected with Secure Socket Layer (SSL). A website that is secured with an SSL certificate has two properties:
This security guarantees the identity of the website. It is intended to establish a "secure connection".
The information is encrypted between your computer and the website and therefore cannot be read or processed by "third parties".
Data protection declaration
We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of RT. The use of the Internet pages of RT is possible without any specification of personal data. However, if the person concerned wants to use special services provided by our enterprise via our website, processing of personal data could become necessary. If processing of personal data is necessary and if there is no legal basis for such processing, we will generally obtain the consent of the person concerned.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a person concerned, shall always be in line with the data protection regulation, and in accordance with the country-specific data protection regulations applicable to RT. By means of this data protection declaration, our enterprise would like to inform the public about the type, scope and purpose of the personal data we collect and its use and process. Furthermore, persons concerned are informed of their rights by means of this data protection declaration.
As the person responsible for the processing, RT has implemented numerous technical and organisational measures to ensure the most secure environment for the personal data processed through this website. However, Internet-based data transmissions can always be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, for example by phone.
The data protection declaration of RT is based on the terms used by the European Data Protection Supervisor when adopting the General Data Protection Regulation (GDPR). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use the following terms, among others, in this data protection declaration:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter " person concerned "). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Person concerned
Person concerned means any identified or identifiable natural person whose personal data are processed by the person responsible for the processing.
Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Limitation of processing
Limitation of processing is the marking of stored personal data with the aim of limiting their future processing.
Profiling is any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific person concerned without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Person responsible or person responsible for processing
The person responsible or person responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the person responsible or the specific criteria for his or her nomination may be provided for under Union or Member State law.
A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the person responsible.
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
j) Third Party
Third party means a natural or legal person, public authority, agency or other body other than the person concerned, the person responsible, the processor and the persons authorised to process the personal data under the direct responsibility of the person responsible or the processor.
Consent is any freely given specific and informed indication of his or her wishes in the form of a statement or other unambiguous affirmative act by which the person concerned signifies his or her agreement to the processing of personal data relating to him or her.
2. Name and address of the person responsible for the processing
The person responsible in terms of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
Spoorlaan 5 43
2495 AL 's-Gravenhage
Phone: +49(0)2822 92 3666
3. Name and address of the data protection officer
The Data Protection Officer of the person responsible for the processing is:
Spoorlaan 5 43
2495 AL 's-Gravenhage
Any person concerned may contact our data protection officer directly at any time with any questions or suggestions regarding data protection.
Royal uses only one cookie (RS; necessary for the functioning of this website, expires after your session). We don't collect statistics and don't share visitor data with third parties.
5. Collection of general data and information
The website of RT collects a series of general data and information every time a person concerned or automated system visits the website. This general data and information is stored in the log files of the server. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of an access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.
When using these general data and information, RT does not draw any conclusions about the person concerned. Rather, this information is needed (1) to deliver the contents of our website correctly, (2) to optimize the contents of our website and the advertising for these, (3) to ensure the long-term operability of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Therefore, RT analyzes anonymously collected data and information on one hand, and on the other hand, with the aim of increasing the data protection and data security of our enterprise, so that we can ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data submitted by the person concerned.
6. Contact options via the website
Based on statutory provisions, the website of RT contains details that enable a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (email address). If the person concerned contacts the person responsible for the processing by e-mail or by using a contact form, the personal data transmitted by the person concerned will be stored automatically. Such personal data transmitted on a voluntary basis by the person concerned to the person responsible for the processing will be stored for the purposes of processing or contacting the person concerned. No disclosure of such personal data to third parties will take place.
7. Routine erasure and blocking of personal data
The person responsible for the processing shall process and store personal data of the person concerned only for the period of time necessary to achieve the purpose of storage or where provided for by the European Directive and Regulation or other legislator in laws or regulations to which the person responsible for processing is subject.
If the purpose of storage no longer applies or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
8. Rights of the data of the person concerned
a) Right to confirmation
Every person concerned has the right granted by the European Directive and Regulation to obtain confirmation from the person responsible for processing as to whether personal data concerning him or her are being processed. If a person concerned wishes to exercise this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the person responsible for processing.
b) Right of access
Any person concerned by the processing of personal data has the right granted by the European Directive and Regulation to obtain at any time from the person responsible for thr processing, free of charge, information about the personal data stored about him or her and a copy of that information. Furthermore, the European Directive and Regulation has granted the person concerned access to the following information:
the purposes of processing
the categories of personal data processed, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations, if possible the envisaged duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration the existence of a right to rectification or erasure of the personal data concerning him or her or to restriction of processing by the person responsible for processing or a right to object to such processing the existence of a right of appeal of a supervisory authority if the personal data are not collected from the person concerned: All available information about the origin of the data, the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the person concerned.
Furthermore, the person concerned has the right to be informed whether personal data has been transferred to a third country or to an international organisation. If this is the case, the person concerned also has the right to obtain information on the appropriate safeguards in connection with the transfer.
If a person concerned wishes to exercise this right of access, he or she may at any time contact our data protection officer or another employee of the person responsible for processing.
c) Right of rectification
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to request the immediate rectification of any inaccurate personal data concerning him or her. Furthermore, the person concerned has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
If a person concerned wishes to exercise this right of rectification, he or she may, at any time, contact our data protection officer or another employee of the person responsible for processing.
(d) Right to erasure (right to be forgotten)
Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the person rersponsible for processing the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is no longer necessary:
- The personal data were collected or otherwise processed for such purposes for which they are no longer necessary.
- The person concerned withdraws his or her consent on which the processing was based pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO and there is no other legal basis for the processing.
- The person concerned objects to the processing pursuant to Article 21(1) DS-GVO and there are no overriding legitimate grounds for the processing, or the person concerned objects to the processing pursuant to Article 21(2) DS-GVO.
- The personal data have been processed unlawfully.
The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the person responsible for teh processing is subject.
The personal data has been collected in relation to information society services provided pursuant to Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a person concerned wishes to arrange for the erasure of personal data stored by RT, he or she may, at any time, contact our Data Protection Officer or another employee of the person responsible for the processing. The data protection officer of RT or another employee shall arrange for the erasure request to be complied with immediately.
If the personal data has been made public by RT, and our company as the person responsible for the processing is obliged to delete the personal data pursuant to Article 17 (1) of the Data Protection Regulation, RT shall implement suitable measures, including technical measures, to enable other persons responsible for processing to obtain the erasure of the personal data, shall implement reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, in order to inform other persons responsible for the processing, which process the published personal data that the person concerned has requested from those other persons responsible for the processing to erase all links to or copies or replications of the personal data, unless the processing is necessary. The Data Protection Officer of RT or another employee will arrange everything necessary in individual cases.
e) Right to restriction of processing
Any person concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, to obtain from the person responsible the restriction of processing where one of the following conditions is met:
The accuracy of the personal data is contested by the person concerned for a period enabling the person responsible to verify the accuracy of the personal data.
The processing is unlawful, the person concerned objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
The person responsible no longer needs the personal data for the purposes of the processing, but the person concerned needs it for the assertion, exercise or defence of legal claims.
The person concerned objects to the processing pursuant to Article 21 (1) of the Data Protection Regulation and it is not yet clear whether the legitimate grounds of the person responsible for the processing override those of the person concerned.
If one of the aforementioned conditions is met, and the person concerned wishes to request the restriction of personal data stored by RT, he or she may, at any time, contact our data protection officer or another employee of the person responsible for the processing. The Data Protection Officer of RT or another employee will arrange the restriction of the processing.
f) Right to data portability
Any person concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, to receive the personal data concerning him or her, which have been provided by the person concerned to a person responsible for the processing, in a structured, commonly used and machine-readable format. The person concerned also has the right to transmit such data to another person responsible for thr processing without hindrance from the person responsible to whom the personal data have been provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the person responsible for the processing.
Furthermore, when exercising the right to data portability pursuant to Article 20(1) of the GDPR, the person concerned has the right to obtain the direct transfer of personal data from one person responsible to another person rersponsible, where technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.
In order to assert the right to data portability, the person concerned may at any time contact the data protection officer appointed by RT or another employee.
g) Right to object
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(e) or (f) of the DS-GVO. This also applies to profiling based on these regulations.
RT shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the person concerned, or for the assertion, exercise or defence of legal claims.
If RT processes personal data for direct marketing purposes, the person concerned shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to the profiling, insofar as it is related to such direct marketing. If the person concerned objects to RT to the processing for direct marketing purposes, RT will no longer process the personal data for these purposes.
In addition, the person concerned has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by RT for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation, unless such processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the person responsible may directly contact the Data Protection Officer of RT or another employee. The person concerned is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise his or her right to object by means of automated procedures using technical specifications.
h) Automated decisions in individual cases including profiling
Any person concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision (1) is not necessary for entering into, or the performance of, a contract between the person concerned and the person responsible, or (2) is authorised by Union or Member State law to which the person responsible is subject and that such law lays down appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the person concerned, or (3) is made with the explicit consent of the person concerned.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the person responsible, or (2) it is made with the person concerned explicit consent, RT shall implement suitable measures to safeguard the person concerned's rights and freedoms and legitimate interests, which include at least the right to obtain the person concerned's involvement on the part of the person responsible, to express his or her point of view and contest the decision.
If the person concerned wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact our data protection officer or another employee of the person responsible for processing.
i) Right to withdraw consent under data protection law
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to withdraw consent to the processing of personal data at any time.
If the person concerned wishes to exercise his or her right to withdraw consent, he or she may, at any time, contact our data protection officer or another employee of the person responsible for processing.
9. Use of personal data
When using our website and when booking a holiday, car rental, insurance or parking space, you leave certain information with us. That may be personal data. We only store and use the personal data that is provided directly by you or of which it is clear that it is provided to us for processing. We will not use the personal data for other purposes.
Personal data is collected by us once you can book travel, transport and parking spaces via our website. When booking, we will ask you to provide us with personal data in order to handle the booking and reservation. Furthermore, the website offers the possibility to ask questions through a contact form, where you are asked to fill in contact details to handle your question.
We process the following data from you (data collected through the above-mentioned method, partly depending on the data you enter yourself when making a booking and completing a contact form):
- First and last name
- Date of birth
- E-mail address
- Address data
- Phone number
The above data is used for the following purposes:
- booking a holiday, insurance, rental car, parking space and using the functionalities on the website;
- passing on the data to our partners for the purpose of executing the agreement
a) Third party data
We also request data from third parties, such as from fellow travelers. We only process this data for the purpose of executing the agreement. You are responsible for ensuring that this information is lawfully provided to us and can be used for the purposes described.
b) Retention periods
The above data will be kept for as long as it is necessary to provide our service to you. In addition, we store personal data for as long as we are required to do so by law.
c) Provision to third parties
The information you provide will be passed on to third parties if this is necessary for the execution of the agreement and the delivery of the services/products purchased by you. For example, all necessary data is passed on to the parties that carry out your reservation, such as tour operators, airlines, accommodations, etc. Data can also be provided to technical partners who provide services to store your data or maintain our website. If these third parties are located outside the European Union, we ensure that they treat your data in accordance with our rules.
Furthermore, we will not provide the information you provide to other parties if you have not given permission for this, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required or permitted by law.
We take appropriate security measures to limit misuse of and unauthorized access to your personal data. In this way we ensure that only the necessary persons have access to your data, that access to the data is protected and that our security measures are checked regularly.
10. Legal basis of the data processing
Article 6 I lit. a DS-GVO serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the person concerned is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, the processing of personal data might become necessary in order to protect the vital interests of the person concerned or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GVO.
Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the person concerned are not overridden. Such processing operations are permitted to us in particular, because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the person concerned is a customer of the person responsible (recital 47, sentence 2 of the GDPR).
11. Legitimate interests in the processing pursued by the person responsible or a third party
Where the processing of personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest is the conduct of our business for the benefit of the welfare of all our employees and our shareholders.
12. Duration for which personal data is stored
The criteria for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted if it is no longer required for the fulfilment of the contract or the initiation of the contract.
13. Legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the person concerned to provide the personal data; possible consequences of non-provision
We inform you that the provision of personal data is sometimes required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information of the contractual partner).
Sometimes, in order to conclude a contract, it may be necessary for a person concerned to provide us with personal data that must subsequently be processed by us. For example, the person concerned is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the person concerned could not be concluded.
Before the person concerned provides personal data, he or she must contact our data protection officer. Our data protection officer will inform the person concerned on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be.
14. Existence of automated decision-making
As a responsible company, we do not use automated decision-making or profiling.